Browse the help center

Help center

The Prompt Generator help center: how credits and plans work, uploads, choosing a model, billing, your account, content rules, licensing and privacy.

Getting started

What Prompt Generator does, how to write a prompt for your AI tool, the free daily prompts, credits, the studio and sharing your work.

Billing

Paid plans, credit top-ups, the first month discount, when credits expire, receipts, declined payments, cancelling and refunds.

Account

Signing in with Google or a password, sign-in errors, resetting your password, changing your email and closing your account.

Content policy

What the prompt tools and the studio will make, why a request was blocked, how to ask for a review and how to report a gallery item.

Licensing

Who owns what you make, when you may use studio results in paid work, and when to label AI images, video and audio.

Privacy and data

Where your prompts, photos and results are sent, how long they are kept, whether they train AI models, and how to get or delete your data.

Best practices

How to give the prompt tools a good idea, how to pick the right target or studio model, and which photos give the best results.

Support

How to reach us, what to fix yourself first, and what details to send for account, billing, prompt and generation problems.

Glossary

Plain definitions of the words used on Prompt Generator: targets, the daily allowance, refines, credits, the studio, templates and more.

Still stuck? Contact support

Send us a message and tell us what you tried. Sign in first so we can find your account. What to include is on the contact page.