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Close your account

How to have your account deleted, what is removed and what is kept, what happens to a subscription and credits, and what to do before you ask.

Updated Nov 6, 2026

There is no delete button yet. You ask us and we delete the account for you.

Before you ask

Download what you want to keep. Once the account is gone, your uploads and results are gone too.
Check for a refund. The credit balance ends with the account. If a recent payment's credits are all unspent, it may qualify for a refund; see Requesting a refund. Ask in the same message.
Make shared items private if you want them off the gallery right away. Deletion removes them too.

Sign in, then send us a message from the support button or the contact page.
Say you want your account deleted. Nothing else is needed.
We confirm the request comes from the account holder, delete the account and tell you when it is done.

We answer within the time set in the privacy policy. If you cannot write from the account's address, see Data requests for how we check it is you.

your profile and sign-in details, including the Google link,
your saved prompts, studio history, uploads and results, including anything in the gallery,
your saved API key, if you added one,
your credit balance.

Deleting the account also cancels an active subscription, so you are not charged again.

Backups: deleted data can stay in database backups for a limited time until they rotate out, as the privacy policy says.
Payment records: Stripe keeps invoices and payment records as tax and accounting law requires, and we keep the payment records we are legally required to keep.
Prompts accepted into the library: a template we accepted is published as part of the prompt library, which never names you. Say so in your message if you want one taken down too.
Things saved in your browser: favorites and prompts saved while signed out live in your browser, not your account. Clear your browser's site data to remove them.

This cannot be undone

A deleted account cannot be restored. If you sign up again with the same email, you get a new account without your old results, history or balance.

1Is there a delete button in my account?

Not yet. You ask us through the contact page and we delete the account for you.

2Can I delete a few things instead of the whole account?

Saved prompts can be deleted yourself under My generations. For studio results, tell us which ones by date and tool or model and we delete those.

3Do I get my credits back when I close my account?

No. The balance ends with the account. A recent payment whose credits are all unspent may qualify for a refund, so ask for that first.

Send us a message and tell us what you tried. Sign in first so we can find your account. What to include is on the contact page.